We build AI for the way your enterprise works

We deliver enterprise AI solutions and custom AI development across software, autonomous agents, workflow automation, computer vision, and smart hardware, from strategy through production.

ISZ GROUP Headquarters

An AI technology brand of ISZ GROUP, helping enterprises worldwide adopt AI with confidence.

60%
support workload reduced
80%
manual inspection replaced
0→1
concept to mass production

Full-Lifecycle Enterprise AI Development Services

Seven AI engineering practices covering strategy, custom AI software, AI agents, computer vision, and smart hardware OEM/ODM.

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Generative AI & LLM Solutions

An AI assistant that actually knows your business, not a generic model with a chat window bolted on. Trained on your knowledge base, fine-tuned on your data, and live in Slack or Teams from day one.

Enterprise assistantsRAG systemsLLM fine-tuningMultilingual chatbots
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AI Strategy & Consulting

We tell you where AI is worth the investment, and where it isn't, before you spend a dollar building it. Readiness assessments, use-case discovery, and ROI modeling you can defend to your board.

AI readinessDX roadmapROI modeling
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Computer Vision & Industrial AI

Defects a tired inspector would miss, caught automatically at full line speed, built for the factory floor, not a lab demo.

Visual inspectionSmart factory
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Custom AI Software & Data

Machine learning and predictive analytics built on your data, not a slide deck, backed by the pipelines and dashboards that keep it fed.

ML developmentPredictive analytics
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Legacy System AI Modernization

Modernize the brittle, undocumented systems everyone's afraid to touch, one layer at a time, with AI wrapper layers, LLM-assisted refactoring, and RAG over legacy data. No risky rip-and-replace required.

AI wrapper layersCode refactoringLegacy RAG
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AI Hardware & OEM/ODM Manufacturing

Where software companies stop, we keep going: embedded AI devices, smart toys, companion robots, and voice products, engineered from concept through certification to mass production. See our product catalog.

Embedded AISmart toysCompanion robotsVoice AI devicesDFM & mass production
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Enterprise AI Solutions by Business Need

Deployed systems solving specific operational bottlenecks, tailored to your data, your workflow, and your market.

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About ISZ.AI

ISZ.AI is the AI technology brand of ISZ GROUP. We build custom AI software and smart hardware for enterprises that want AI running the work, not just another dashboard to check.

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Frequently asked questions

Everything buyers usually ask before an engagement. For anything else, reach us directly.

What kind of tasks can be automated with AI?

Routine customer inquiries, data entry and aggregation, report generation, internal information search, meeting transcription, and email responses are the highest-ROI starting points. Manual, repetitive workflows like these are where AI business automation pays back fastest. We audit your specific workflow first and prioritize the automations that save the most cost, not the ones that are easiest to demo.

How do you take an AI product from concept to production?

We run the entire journey end-to-end, or engage at just the stage you're missing: concept validation and requirements, AI algorithm development and training, hardware design and prototyping, software-hardware integration, testing and optimization, manufacturing preparation (DFM), quality assurance and certification, and mass production and distribution support. Most delays happen at the handoffs between these stages — running them under one team removes that risk.

Why choose custom AI over off-the-shelf products?

Choose custom when integration depth, data control, and long-term differentiation matter more than speed to launch. Off-the-shelf tools deploy faster but lock you into someone else's roadmap and data terms; custom systems are built around your existing data, workflows, and ownership requirements instead of forcing you to adapt to theirs.

How can AI improve customer service quality?

It closes the gap between what customers expect (instant, consistent, 24/7) and what human-only teams can deliver at scale. AI enables instant responses, detects customer frustration through sentiment analysis, keeps answers consistent across every channel, supports agents with real-time information, and routes complex issues to the right specialist instead of the queue. Clients have seen CSAT scores improve 15-30%.

Is my data secure when implementing AI solutions?

Yes. Every solution supports on-premises deployment, encryption, and GDPR/CCPA-aware architecture, so sensitive data can stay inside your own infrastructure instead of a third-party cloud. Data exposure risk is one of the top reasons enterprise AI projects get vetoed internally — we design around that objection from the start, not after legal flags it.

Can you evaluate the feasibility of my AI product idea?

Yes, and the earlier you bring it to us the less it costs to find out if it's viable. Our AI and hardware experts assess technical feasibility, estimate development timelines and costs, and map the fastest path to commercialization. We start with a confidential discussion so you're not exposing your concept before you have a partner.

Which industries benefit most from AI implementation?

Industries with large data volumes, repetitive tasks, or complex decisions see the highest ROI — that's why manufacturing, healthcare, retail, financial services, customer service, and entertainment show the strongest results in our client base.

What are the terms for IP licensing in product development?

Terms are structured around who owns what: revenue sharing, royalties, exclusive or non-exclusive licensing, territory-based rights, and co-branding are all available. For IP holders, we adhere strictly to brand guidelines and approval processes so your IP's integrity isn't a variable. For commissioned development, we typically transfer full ownership of the developed IP unless otherwise negotiated.

What languages do you support?

English, Japanese, and Chinese, across project communication, documentation, and the AI systems themselves. Language mismatch between HQ and regional teams is a common reason AI rollouts stall — we build for multilingual teams from day one instead of bolting on translation later.

How does AI business automation increase ROI?

It cuts labor costs 40-70% on automated tasks, removes human error, enables 24/7 operations without overtime, and speeds up processes 3-10x — freeing your team for higher-value work instead of repetitive tasks. Clients typically see positive ROI within 3-9 months, which is the number that should anchor your budget conversation, not the sticker price of the build.

Can your AI solutions integrate with our existing systems?

Yes — CRM, ERP, HRIS, cloud platforms, communication tools, and databases, through industry-standard APIs, custom connectors, and middleware. Legacy system compatibility is usually the real blocker on integration projects, and our integration specialists handle that directly instead of treating it as an edge case.

What are the typical development timelines and costs?

Timelines scale with scope, model complexity, and hardware requirements — an AI chatbot typically runs 1-3 months, while a custom AI product OEM runs 6-12 months. Guessing at either number before a scoping call is how budgets get blown; we provide a detailed quote and schedule after a thorough consultation, not a rough estimate.

Put AI into production, not just into slides.

Tell us the problem. We'll bring the strategy, the software, and, if needed, the factory.

Contact

Start with a confidential in-depth discussion. We reply within one business day.

Location

Japan Hub (Osaka) / Global Operations